Support

Questions, feedback or bug reports about EMBER? Contact us here.

Email
memoriaapp.support@gmail.com

Hours: weekdays 10:00–18:00 (Japan time). Replies may take a few days.

FAQ

Where is my data stored?

On your iPhone. Deleting the app removes the data. If your device backup (such as iCloud) includes it, it comes back when you move to a new device.

I do not receive notifications

Turn on notifications in iPhone Settings → EMBER → Notifications, and also turn on "Receive notifications" in the app's settings.

How do I cancel Plus?

Open iPhone Settings → your Apple ID at the top → Subscriptions. If you cancel during a free trial you will not be charged.

How do I restore purchases?

In the app, go to Settings → Restore Purchases.